• https://twitter.com/pronovost/status/642125222662021120

    I wish there was a simple answer to Robert’s questions, but unfortunately, estimating the proper level of IT staff in K-12 education is more dark arts than solid science. I will try to share my thinking on the matter, having experience with evaluating and building out IT support organizations in both private sector and California K-12 districts.

    Let’s start to answer Robert’s question by looking at staffing levels. Device to tech staffing ratios vary widely across districts. I have seen anywhere from 500:1 to 1000:1 and even higher. What straight up device to tech ratios miss are factors such as the distance between schools, number of computer labs per school, number of mobile devices vs. fixed desktops vs. virtual desktops vs. iPads, device age, dispatch or site based support models, tech skill levels and many more.

    For an end user support staff recommendation, rather than calculate a ratio of device to tech, I prefer to use a school based calculation (with the major assumption being we are moving towards a one device per student environment and will all get there eventually). Up until recently, those staffing level recommendations looked like this:

    • 1 Site Tech per High School
    • 1 Site Tech per 2 Middle Schools
    • 1 Site Tech per 3-4 Elementary Schools

    By Site Tech, I am talking basic break/fix troubleshooting, printer add/move/change, phone connectivity and desktop application support. Server and network support is a different staffing discussion entirely. This is purely end user, site based (in the classroom or office) technical support. Unfortunately, the above numbers always represented a significant increase in most district’s technical support staffing levels and sadly more telling, in my opinion even these levels really aren’t sufficient to properly support a Future Ready, 21st Century Learning Organization (also known as schools in the year 2015).

    If we are going to ask teachers to integrate technology into their everyday learning activities, if we are going to ask them to relay on technology for their core workflows, if we are going to ensure students have the skills to leverage the access to information made possible by technology, then what I have come to realize is that we have to provide support for the technology when and where it is being used (or where we want it to be used). And that would be in the classroom, at the school site.

    The problem with the above recommendations then is the 2, 3 or 4 schools per technician. Sharing tech support isn’t realistic in a technology rich environment. Technology failures, if not addressed in a timely manner (minutes, not hours, hours and not days) will crush any large scale technology adoption. If the tech doesn’t work even just one time, the hurdle to getting that teacher to try it again is immense but instant (or near-instant) support can help mitigate that reaction. In my district, we recently addressed the onsite support issue by re-defining and expanding the Library Media Tech role to include site tech support responsibilities. We now have a site tech per school.

    This gets us site based support for “just in time” triage but it still leaves open gaps in coverage due to illness, vacation and limited skill sets. To fill in these gaps, we’ve taken a”defense in depth” approach by maintaining existing levels of support. We left in place our district level Site Techs who had been supporting all users across the district. Instead of being the first responders to triage support issues, they now provide escalation, coverage and on the job training to the school site techs on a more proactive basis. Our end user tech support layers now look like this:

    • 1 6 hour, 10 Month Library/Media Site Tech per Elementary School
    • 1 8 hour, 10 Month Site Tech per Middle School
    • 3 8 hour, 12 Month District Site Techs (1 per 2 Middle Schools+ the District Office and 1 per 3 Elementary Schools)

    What does this level of staffing mean for us? It means we have responsive support for every teacher (regardless of number or type of device) at every school site, in every classroom. It means we can be proactive in making sure teachers and students technology is working. It means teachers are not waiting on their schools “site tech day” to have their support issue looked at. It means technology can become seamless because teachers know that if something does go wrong, someone will be there when they need them to help them get through it.

    To Robert’s second part regarding staffing for GAFE vs. Microsoft, I’m not going to get into how choosing one platform over another can reduce the need for tech support, primarily because those arguments are generally used to justify not having enough tech support to support teachers when and where they need it in the first place.

    Yes iPads are deployment beasts, and yes Chromebooks are easy (and easy to swap out when they don’t work, and when you have 5,000, some don’t work) but the differences between supporting different platforms these days is less about numbers and more about skill set and environmental (network, server and directory) complexity. Lower skill sets and higher complexity = slower responses, less adaptability and more support resources required. Higher skill sets and less complexity = faster responses, more adaptability and fewer support resources required (or an opportunity to re-direct resources to support classroom learning)

    Going chromebooks over ipads or ipads over windows laptops isn’t going to reduce the number of printer tickets (it might actually increase them) or cut down on the number of projector support calls (again, if more people are using tech, the “ancillary” support calls are going to increase).

    Providing appropriate levels of support for school technology really comes down to customer service, not device to technician ratios. If Teachers feel like their support needs are being met in a timely and satisfactory way for them to be comfortable integrating technology on a regular basis, then you have enough support. If they feel like nothing ever works, or gets fixed in a timely manner or using technology is just “frustrating”, then you don’t.

    Are staffing levels like these realistic for every district? Like the affordability of 1:1 learning, the answer comes down to priorities. If building future ready learning environments is important, then merely providing devices isn’t enough. The support structures need to be in place for teachers to be successful.

    Don’t even get me started on how much edTech PD is enough…

     

  • https://twitter.com/pronovost/status/642127976834797570

    My thoughts on GAFE vs. MS for a small(ish) K-8 district…

    We are a 5600 student K-8 district. We are Microsoft (MS) Windows and MS Office for the Business and school office folks but we are GAFE district wide for email/calendaring and online Docs. We did not go the O365 route. If staff want docs in the cloud, GAFE is the platform. We are MacBook, MS Office for Mac and GAFE on the instructional staff side. MacBooks are not in AD. For students, we are MS free with GAFE on Chromebooks grades 2-8 (with the exception of some legacy Windows n-Computing devices I try not to think about). We are moving towards iPads in K-1. We use #ubermix (Linux) for Minecraft at the Middle Schools.

    We are, in effect, a multi-platform, OS agnostic environment. Each platform has it’s strengths and I believe we are using each one where it is best suited to be used, however, the unifying element across all of them is GAFE. We are all in it, everyday and that does make a big difference. It was a bit more work on the backend initially, but now it’s just the way it is. We continually look for ways to “manage” less.

    A few more thoughts for Robert’s particular case study:

    • Go all in with GAFE. Why support Exchange, AD and Office on the Instructional side if you are already paying in the Google playground? When you get to 1:1, 95% of your “users” will be in the classroom, go with the collaborative web based platform that works best for learning (that would be GAFE, in case you missed the hint).
    • Upgrade those old teacher laptops. Like yesterday. You can’t teach with tech on 8 year old crap. The Internet will break, and often.
    • Go free willy with teacher laptops. Why tie them to AD if they are using Google Apps? Laptop “Management” and “Control” suck time and resources. If a teacher hoses a laptop, re-image, login to GAFE, done. Better yet, buy them MacBooks (or Chromebooks!).
    • You effectively have 4-6 “labs” per school. The more the carts move, the faster the wear and tear and support needs go up. Staff up end user tech support at the school sites to support increased technology use. Go part time if you have to, but make it available every day. Backfill them with district dispatched support.
    • Replace any desktop that is over 5 years old (3 year old refurbs with 5 year warranties are cheap). Or better yet, swap them out for Chromebooks, Chromebases or Chromeboxes. Basically, anything ChromeOS!
    • Get rock solid Wifi. If you can’t add a new SSID in under a minute, you can’t adapt your network fast enough to deal with 1:1 mobile devices in a K12 environment. Stuff comes up at school sites. We’re rebuilding the plane in mid air, we don’t have weeks to make things happen, we have minutes.
    • MDM those iPads. Then, strategically buy some teachers sets of android tablets. They aren’t as flashy, but they are way easier to manage.
    • Think “Cloud Based” and “Hosted” whenever possible. It’s easier to focus on the needs of the classroom with less servers around.
    • Cisco isn’t a four letter word, but it should be for small K-12 schools. Cisco anything = time, complexity and money. Small districts should run for the hills when the Cisco people come knocking. But Cisco Meraki is another thing entirely.
    • Do EdTech PD like crazy.

    All you really need to build the environment for transforming learning for kids is decent bandwidth, rock solid Wifi, good teacher laptops, a device for every kid and site based support (both tech and edTech). Done.

  • Our upgrade to 10Gb on the LAN is nearly complete. With the exception of one fiber run that refuses to support 10Gb (I suspect it has something to do with the 50′ fiber patch cable being used to get from the IDF to the fiber panel), we are up and running. A major relief given all of our OM1 rated multi-mode fiber (read, old and slow and 62.5nm and 10Gb = bad!).

    Thank goodness for the 10Gb LRM! Designed to make old 62.5 multi mode fiber run 10Gb out to distances of 220m, these miracle modules have done the trick. We do have a few MDF links that are +.1-.5 dbm hot on the receiving side, but no link errors to date and we are planning to add some attenuation to those links shortly. It looks like the Cisco 4500X is more sensitive than the Meraki MS320 switches.

    Speaking of which, we’re running in a configuration I’ve started calling the Meraki Sandwich. We have a Cisco 4500X core switch connected at 10Gb to the Meraki MS320 IDF switches with our previous 3750X switch stacks hanging off of the Merakis at 1Gb. Since most of our heavy use is over Wireless, relegating phones and printers to a 1Gb uplink should be fine. It’s working great now. I wish I could say that was the case last week.

    Some interesting things happen when you break the laws of nature and sandwich a Meraki switch in between two Cisco switches (and yes, I know the Meraki switch says Cisco on it, but it’s a lie!).

    First, Cisco switches require Mode Conditioning Patch (MCP) Cables with 10Gb LRM modules. Meraki switches do not. Good luck finding this in the documentation. We discovered it when we could not for the life of us get a Cisco to link up to a Meraki over 10Gb using MCP cables on both sides. That almost ended our project real quick. After much head scratching and a few days wasted troubleshooting, we decided to rotate through different module and cable combinations, and low and behold, Meraki + 10Gb LRM SFP (Meraki or Cisco brand) with a regular SC-LC fiber patch cable connected to a Cisco + 10Gb LRM SFP with a Mode Conditioning Patch Cable on the other end worked!

    The next thing we ran into was missing VLANs. Yes, missing. This problem almost sunk us. Intermittently, our staff and student VLANs would stop working. We saw this manifest as clients connecting to Wifi, pulling an IP address and DNS settings from the DHCP server and then disappearing from the network. It was happening sporadically across the district which took us a few days to identify. Thankfully, we could consistently reproduce the symptoms in one IDF and we began troubleshooting in earnest.

    At first we suspected our VLAN trunks were having issues. We reviewed them across the district, both on the switches that were “working” (or we didn’t see connectivity issues with) and those that were not. Frustratingly, we would confirm a working wing one day only to come back later and find the clients unable to connect in that wing later. After going round and round on our VLAN trunk settings, we finally decided something else had to be causing the problem and started looking deeper.

    Unfortunately, we were running up against hosting a County edtech day at one of our Middle Schools on the Friday before teachers officially came back. Since there was an expectation that the wifi would work for the event and we had narrowed the problem down to something related to the 3750X stack hanging off the Meraki, the night before the event we reconfigured the network, directly patching the Cisco stacks in the IDF through to the 4500X in the MDF. Luckily we just had enough free ports on the 4500X to cover the wings where we were hosting the event. That and using the Meraki NAT option for the event SSID got us through the day. I love the Meraki NAT option for event SSIDs. Totally awesome!

    We continued troubleshooting on Saturday. Having narrowed down the issue to the interaction between the 3750X and the Meraki MS320, we used the packet capture tools built into the Meraki to see what was going on. Actually, throughout the entire ordeal, having the visibility provided by the Meraki dashboard was invaluable.

    Our next step was to strip all the proprietary cisco protocols off of the 4500X and 3750X switches. We removed EIGRP and went to good old fashioned static routes. We removed QoS and Multi-cast routing and anything else that looked like it might cause a problem with the Meraki switches. And just when we thought that was it, the problem persisted.

    The next thing we tried was the MTU setting. Since we were seeing packets leave the MS320 but not come back, we figured maybe the Cisco core switches were dropping packets for some reason. It turns out that the default MTU setting for Meraki switches is 9600. However, the default for Cisco, even on 10Gb links, is 1500. While they should play well together, with the Meraki 9600 sized packets being chopped up into 1500 sized packets (and all seemed to be working fine with most switches), we decided to play it safe and set the Meraki MTU to 1500. This required a switch reboot. Again, we let it sit overnight, came back and things looked good. Until they didn’t and the issues persisted. (Having read up on MTU and Jumbo fames, we’ve decided to leave all switches at 1500, the performance gain on regular network traffic not being enough to justify having to reconfigure every cisco switch at this time).

    After days of staring at configurations, we were getting crossed eyed. We had ruled out problems with the DHCP server, routing protocols, Access Point configs, clients, switch configs, pretty much everything, and yet we were still seeing the issue. I was ready to bypass the Meraki switches entirely while we continued to work through the issue with Cisco and Meraki support (an interesting back and forth experience to be sure).

    And then, in our darkest hour, out of the light came VTP. On Saturday, while rebooting a cisco switch for the upteenth time, one that had just been cleaned of any cisco proprietary protocols from the running config, there, staring at us on the screen was VTP. Cisco’s proprietary VLAN Trunking Protocol. Enabled, by default, but hidden from view in a show run command, VTP allows cisco switches to communicate VLAN information between each other. And apparently when there is a non-cisco switch in the middle, odd things can happen. Like in the Meraki Sandwich. As soon as we disabled VTP (put it into transparent mode) on the Cisco 4500X, no more missing VLANs.

    As it turns out, the Meraki wasn’t playing nice with the Cisco’s active VTP traffic and VLANs were intermittently being dropped. This is a known issue with Cisco VTP domains and Meraki switches. So on the Saturday night, the weekend before Teachers started the new school year, we disabled VTP on all of the Cisco switches, put the Middle School network back together and called it a day. High value, high impact 10Gb LAN upgrade project saved after a week of intense troubleshooting.

    We’re now running with the Meraki Sandwich at 10Gb to every IDF. Had we not been up against the start of school deadline, this would not have been as stressful, but our cable project got off to a late start and faced several delays along the way, which meant we weren’t in a position to discover this issue until just two weeks before the start of school. The time crunch added to our unfamiliarity with 10Gb networking (it’s slightly more involved than 1Gb) and the Meraki/Cisco interoperability configurations made for a challenging two weeks.

    And before you ask, yes, we did pilot this configuration prior to going on all in and we thought we had all the configuration issues sorted out. But when doing a complete network overhaul, you never really know what you’re going to find until you’re in the weeds.

    So that’s the Meraki Sandwich. If you are thinking about taking advantage of the affordable 10Gb options from Meraki while gaining the awesome network visibility of the Dashboard and leveraging existing Cisco switches and 62.5nm fiber in the process, read the links below. They will save you some headaches along the way.

    Links:

    10Gb LR SFP – https://meraki.cisco.com/products/switches/accessories

    VLANS – https://documentation.meraki.com/MR/Monitoring_and_Reporting/Understanding_and_Configuring_Management_VLANs_on_Cisco_Meraki_Devices

    MTU Settings – https://docs.meraki.com/display/MS/Switch+Settings#SwitchSettings-MTUConfiguration

    VTP – https://documentation.meraki.com/MS/Port_and_VLAN_Configuration/Integrating_the_MS_Access_Switch_into_a_Cisco_VTP_domain

     

  • TECH

    This is in response to a question that Robert Pronovost recently asked me about how much technology should be used in the classroom. My initial answer was that technology should be used when it’s needed and that we shouldn’t expect to see technology being used all the time in classrooms. After pondering on this a bit more, I think that was a safe answer. It’s an answer that doesn’t reflect the world we live in and leaves room for some to say, we’re learning, so we don’t need technology. Well…

    We like to talk SAMR from the teacher’s perspective but I think technology in the classroom needs to start with the students. Having access to 1:1 devices has the potential to transform how students learn. Technology does not replace; technology enhances, augments, and accelerates. Technology is a disruptor, it eliminates the middle man from traditional models. In the classroom, the middle man is the textbook, the worksheet. the memorization of facts and yes, even the summative assessment.

    I am going to take a very student centered view on this answer and say that technology should be used whenever students need it. Just like we do in real life.

    The challenge is, what does that really mean for the classroom? I think it means that whenever a student needs information they should be able to use technology to access resources to look it up. Those resources might be the Internet, a social network or their friend in the next classroom. I also think it means teachers need to model this behavior for their students. 

    Artificially restricting a student’s access to information, their social network or their peers is a purely 20th century concept of learning. Providing a sheet of paper (or text book, digital or otherwise) that students then use to “find” and copy information into a worksheet is tantamount to teaching malpractice in the digital age. Students need real skills if they are going to develop fundamental digital literacy. Nobody outside of a classroom looks for answers in a textbook. Today, online information search, acquisition and retrieval is critical for college, career and life long learning. In every 1:1 classroom, how students access information should be radically different.

    The same can be said for creating content. While paper and pencil shouldn’t necessarily disappear, the power of a 1:1 classroom to create content for a broader audience, beyond the teacher and the classroom is another critical literacy in the digital economy of today. No matter how student work is created, whether online or on paper, technology should be leveraged in the classroom to share with the outside world. Technology should be used to expand student audience to other classes on campus, to parents and community, and across the globe. A picture is worth a thousand words, sharing a picture of a student project with a broader audience, on a regular basis, in a safe classroom environment, will prepare students for the world of online sharing that awaits them outside of school.

    Using online tools instead of traditional paper/pencil activities lends itself to fostering collaboration especially if students are using a collaboration suite like Google Docs where the teacher can provide feedback in real time. Students can easily work collaboratively on projects across time and space as they learn to navigate the anytime, anywhere learning that is another fundamental literacy of today’s digital age.

    The more I think about it, the more I believe that the core backbone of instruction should be built around a digital ecosystem with digital workflows using the technology we have available today to access information and create content across the “curriculum”. I think students need fundamental digital literacy skills to be successful, self sufficient, lifelong learners and those sills cannot be learned without ubiquitous access to technology.

    Why education chooses to focus so much on content vs. learning has always puzzled me. Facts are free, ideas cost money. We spend so much money on facts (curriculum) instead of ideas (pedagogy, professional development, learning to learn) and then we spend even more money assessing content knowledge over the knowledge to learn. It’s kind of crazy actually.

    In every 1:1 classroom, the expectation should be that students use technology to access information through online resources and social networks, to collaborate with their peers and content experts, to create and share their ideas, thoughts and projects with the world. And all of this requires that we teach kids how to do this, responsibly, safely and effectively which means, we need teachers to model and teach these skills as well.

    To make this happen, Teachers need digital workflows, frameworks and scaffolding. I believe this is where the focus of teacher professional development should be, instructional practice with technology infused into the process. Districts that still separate content area instruction from educational technology are missing the point. It’s all about good instruction, and today, that means technology infused instruction, where students choose when and how to use technology to empower their learning.

    Thanks to Robert for making me think about this because it’s certainly a timely topic and as we push more technology into classrooms and have discussions about what that technology use should look like, I think it’s important that we take on these big questions.

  • I’ve decided to apply for Microsoft Innovative Educator. If you’ve followed me for a while, you might think that strange however, long ago and far away, I started out life as a Microsoft guy. I had more Microsoft certifications than would fit on a business card and I ran Windows servers at home for fun.

    When the iPad, and then the Chromebook came out, I dropped Microsoft from my professional repertoire of primary platforms for classrooms. But something has changed. With Windows 10, HoloLens and a more open platform strategy, Microsoft is starting to look interesting again.

    I am applying to the MIE program, not because I’m an expert in the use of Microsoft products in the classroom, but because I’d really like to see what Microsoft’s vision for education is and more importantly, hear from current educators that are using Microsoft products in their classrooms to do innovative things. I also feel that I have a responsibility to seek out possibilities and learn how I might apply them to my district. So, it’s time to start paying attention to Microsoft again.

  • Last year, I walked into the tail end of a network infrastructure upgrade. It was the standard fair for school districts in my part of the country. Cisco 3750X switch stacks everywhere. I always felt going with a full layer 3 enterprise class switch in building IDFs was a bit of overkill for schools. Really, only the MDF needs to be layer 3. In a simple (and elegant) school campus network design, the rest of the switches on campus only need to be layer 2. But, we were almost done with the upgrade and at that point there didn’t seem to be a reason to think too hard about what we were putting in or why.

    Fast forward to a few months ago and we started seriously looking at going 10Gb on the LAN backbone. The main reason was to keep pace with the aggregation of 1Gb wireless access points. We’ve installed 1 AP per classroom, which now have the potential to drive upwards of 6-10Gbs of backbone traffic per building. We started off with Cisco 4500X 10Gb core switches to support our 10Gb fiber WAN. With those in place, we considered installing 10Gb modules and GBICs in the existing 3750X stacks, however, we also realized that we wanted more port density and POE capacity in our IDFs. After taking all of these issues into account, we decided to take a step back and look at options.

    Around the same time, we were having issues with our existing wireless solution. As part of working towards a resolution to those issues, we initiated a trial of Meraki wireless access points and just happened to check the boxes for the switches too. I had familiarity with the Meraki UI and the amazing visibility Meraki access points provided into the wireless network from my last district. I was interested to see if we could get the same benefits on the wired network from their switches. So, we plugged a Meraki MS320 into the top of an existing IDF 3750X stack to find out.

    Immediately, we started to see the dashboard populating with client and traffic information from that school. Our Meraki support engineer had to tweak our settings to prevent VLAN interfaces from reporting aggregate client traffic, but after that, it was very powerful stuff for us. Having been basically blind to what was going on with the network before that, seeing the traffic flowing in real time was very impressive.

    Just to see what would happen, we briefly ran a Meraki switch between our district core switch and the hosted firewall at the county office. Lo and behold, we saw all our district traffic populating in the dashboard. Yes, we could see all that traffic in the Palo Alto Network firewall but really, the Meraki dashboard UI is so much faster and easier to use (although the latest update to the navigation menus is taking some of us a bit to get used to). After our testing, we made the decision to go with Meraki for our 10Gb LAN upgrade (and wireless too, but that is another story).

    It’s not all perfect. We’re going to have to give up EIGRP in favor of static routes, but really, we don’t have that many routes to contend with. We have a class B for each school site. Also, Merkai doesn’t have a 10Gb capable layer 2 switch, so we’ve had to go layer 3 for the IDFs. And because the MS320 won’t stack with the 3750X, we’re doing old school patch cables into the existing stacks. With the majority of our traffic being wireless and all of the wireless access points connecting directly to the Meraki switches, I’m not too worried about the 1Gb uplink capacity to the existing stack. Printers and AppleTVs are the primary users on the wired network and we can always add another uplink port if need be.

    “Real” Network Admins give Meraki a hard time for their simple UI and lack of direct console access. I on the other hand welcome it. In the old days, you had to be a magician (aka, trained network admin) to work magic at the command line. Over the years, more and more tasks have been made accessible through graphical user interfaces (GUIs). In my opinion, Meraki has perfected the network admin GUI. In a world of limited staff and jack-of-all trade skill sets with exponential demands for technology, simple and effective is a good thing.

    I’ve often argued that the majority of school networks should not require a complex understanding of network topology, esoteric routing protocols or advanced sub-netting. A simple Star topology with a few key subnets and you should be good to go. Would I recommend this strategy for LAUSD or SFUSD? Probably not. But for a district our size, with 10 sites, it makes perfect sense.

    We’re on our way with our top of stack 10Gb Meraki LAN upgrade. What’s your 10Gb LAN strategy?

     

  • Rain

    I was reminded what rain is this week at ISTE. Visiting Pennsylvania from drought stricken California, I had forgotten that rain can go horizontal. Even when it rains in California, it generally doesn’t defy gravity to whip underneath umbrellas like it did here in Philadelphia this week. In driving to and from the airport, I was also reminded that droughts are regional. There is an abundance of water, it’s just not evenly distributed!

    2015-06-26 12.51.14

    Speaking of evenly distributed, Philadelphia is the birthplace of our nation and as such it is steeped in rich history that I’ve had the good fortune to visit during conference downtime this week. Historical sites like Old Town are also not evenly distributed. As I was walking through Independence Hall contemplating the formation of the United States in a stuffy, hot, impossibly small room for the birthing of a nation, I wondered how many Americans will every get to see this place? I mean, it’s kind of historically important, right? I bet school kids in Philly get to visit it. Which got me thinking, how cool would it be for students around the US to connect with students in Philadelphia to discuss the founding our our Nation? Technology makes this kind of connecting stupid easy. Flat Connections, Global Read Aloud, One World Classroom and Skype in the Classroom are communities built around connecting classrooms to one another. Connections should be woven into as many curriculum maps, projects and learning outcomes as possible. It is 2015. No more pictures of the Liberty Bell in a book. Live Skype with a class or a park ranger at the Liberty Bell!

    Liberty Bell

    Enter PORTS, ubiquitous bandwidth and Virtual Reality.

    In California we have a virtual field-trip program run by the state parks called PORTS. I know there are other organizations doing similar things across the world. Several classrooms in my district have experienced these virtual field trips. Requiring only an iPad or laptop with a video camera, decent bandwidth and a teacher willing to give it a go, the technical barrier to entry for this is effectively zero. Usually consisting of a live facilitator and a multimedia presentation, I see these types of “presentations” as very early days for this technology in education.

    With the ability to stream live video via LTE, experiencing the actual historical site doesn’t need to be dependent on a recorded video or a canned slide show. Visits can be live, dynamic and interactive. Additionally, Virtual Reality like Google Cardboard, which was on the exhibit floor at ISTE this week, can be added to extend the learning experience either before, after or during a live video stream. Telepresence is an untapped technology for Museums and historical sites to connect classrooms to their experiences. With something like Double Robotics, organizations could offer virtual tours of existing physical spaces, without having to program unique “online” experiences. In other words, the Liberty Bell could be accessible to any classroom today if we wanted it to be.

    Google Cardboard

    Technology is changing our world. We can choose to actively shape that change or we can let the change shape us. Embracing technology in education is an imperative, not for technology’s sake but for the sake of learning. We learn through experiences, technology can connect us to those experiences.

    Now, to get a PO for Double Robotics and Google Cardboard through the purchasing process…

  • The Missing Literacies – Networking to Learn

    Kids sitting in rows of desk. Silent classrooms. Individual worksheets. This is not how we learn in the real world. It was my experience in school, as it still is for many. But I went to school BT (Before Twitter) and BGHO (Before Google Hangouts). The extent of networking to learn, if we were lucky, was putting four desks together and working in groups. And if you asked a peer a question during a test or worked on a homework problem in a group and came back with the same answer, watch out!

    In college, some of my best learning experiences were working on group projects. We also used study groups to self organize around a specific course, topic or test. Both those group learning experiences were constrained by proximity and time. Enter Twitter and the rise of social media. Have you checked out an #caedchat lately?

    Networking tools like twitter and Google Hangouts (GHO) now allow the formation of groups of peers and experts to assemble around themes, topics and interests. These groups (or Personal Learning Networks) allow for just in time information requests, asynchronous collaboration and archived knowledge bases. If Google is the card catalog for the world’s information, then twitter and GHO are the university hallways and the study halls that make global personal learning networks possible.

    The world has changed. If we do not teach children how to build online networks to access learning resources, then we are failing to empower them as learners. If we don’t embrace technology to build personal networks of our own for learning, then we risk being left behind in a world of ubiquitous access to information and just in time learning.

    Why then do we not move into an era of learning to network and networking to learn? Why do we not teach building personal learning networks as a fundamental literacy of learning?

  • The Missing Literacies – Learning to Search

    Back in the day it was reading, righting and rythmatic. Thinking about it, being able to read well to make the transition from learning to read to reading to learn made sense when content was primarily accessed in a structured and sequenced finite resource, aka the textbook. Being able to use a table of contents and an index were a critical part of the content access experience.

    How times have changed. When was the last time you used an index to look up something in a book? I can’t remember. The last time I looked up something, I used Google. My reading now is primarily done online, as is my research, but I remember long ago, the initial trip to the school library where we all sat through the lesson on using the card catalog. In college, I remember dreading having to use the much larger and more intimidating University library to lookup and find information for my class reports. Must have three references!

    I had what was probably a fairly typical experience of learning information access and retrieval during my formal education. That world no longer exists except in our schools. The University library is no longer the pinnacle of information repository. The ancient Library of Alexandria has been reborn in the Web. Information is now ubiquitous, dependent only on access from a sub $200 device and wifi. Google has become the card catalog to the world’s global library.

    Why then do we not move into an era of learning to search and searching to learn? Why do we not teach search as a fundamental literacy of learning?

  • 4 Pair or only 2?2-Pair Cat5

    The above picture came from a recent visit to an undisclosed school district. What you are looking at are perfectly good Cat5 Cables and RJ-45 jacks where 2 pair of wires were cut back at the patch panel and the remaining 2 pair of wires were terminated in the jacks. Why would anyone do such a thing, you ask? Apparently because the installer couldn’t imagine a world where anyone would ever need to use more than 2 pairs or go faster than 100Mbps. I guess Gigabit and PoE were just inklings of someone’s imagination when these cables were installed but still, I’m thinking it would have taken just as much time to terminate the extra 2 pair than to carefully cut them back from the end of the cables.

    Upon trying to run Gigabit and PoE over the existing cables, the district’s newly hired IT guy discovered the problem and has had to go back, cut the cables from the patch panels and re-terminate them properly using all four pairs. For both sides of each cable run. Makes me want to go check all my patch panels. Immediately.

    There is something to be said for thinking ahead. Just because we don’t see a use for something now, doesn’t mean down the road it won’t come in handy for some unforeseen purpose. I’m thinking about that second Cat6a cable we’re running to every classroom. Who knows when 10Gb to the classroom will be needed.

    I’ll put this one in the “hope to never run into this in my district” category.