• For the longest time my wife has been anti technology when it comes to the kids. Kid1, as our seven year old is known on twitter, wasn’t allowed on devices until just last year. But now that Kid1 is on the iPad (and ubermix netbook), of course Kid2 wants to be on it too. And low and behold my wife has been letting her! So this weekend, I come down stairs to find Kid2, who turns three next week, on her sister’s iPad learning her letters.

    iPad Alphabet

    Well cool. She obviously knows her M’s, N’s, E’s and P’s. O’s are still a little tricky. I watched her for about 5 minutes. Initially, she studiously attempted to identify the correct letter. It was obvious the one’s she knew because she tapped on them straight away. For the ones where she was uncertain, I watched her use trial and error and the game feedback to eliminate the wrong answers until she found the right one. Then at about the five minute mark, she went into silly mode and started tapping wrong letters just to get the game feedback. She moved out of learning mode to playing mode in a very short time. Unfortunately, it looks like she inherited my short attention span.

    Now this is just a “dumb” app. As far as I can tell it’s not tracking her correct responses and feeding her the one’s she’s missed or identifying the one’s she’s mixing up. I also don’t know if it’s teaching her letters or if she’s been secretly watching Word World again while her parents sleep in on Saturdays. Scary when you’re two year old knows terms like HDMI, AppleTV and NetFlix. (TV is not technology, or so I keep telling my wife)

    I then watched her move to Tangram Mania. An app where you drag shapes into their matching slots. Her drag and drop skills need work, but she definitely steps up the concentration and focus with that game. But watching her playing, I realized how limited the app was. Only one right answer, no real feedback for wrong placement of the shape and no helpful hints. It got me thinking that while there are a bazillion apps available, many of which are categorized as educational, most aren’t accessing even a 100th of the potential of the platform to facilitate learning. They lock kids into one right way and do not encourage exploration or imagination. As a parent, I have very little in the way of information to help me know what my kid knows and doesn’t know and where she needs help or more practice. It’s like we’re back in the Bard’s Tale era of educational game development but we should easily be in MMORGP land by now.

    I have to wonder, is the iPad app any better than the analogue version she was playing this morning?

    aylin playing letters

    I tend to think both are important. As limited as the letter app on the iPad is, Kid2 is being exposed to the worst technology she will ever know, to paraphrase Jaime Casap. And I think that’s important because the world has changed and will continue to change. Technology permeates everything. For better or worse. When Kid2 is four, I want her to be beyond basic navigation and operation of the device and moving into learning how to search the internet for information. We started late with Kid1. She’s just now getting into searching for word definitions, spelling and primary sources. Search is the foundational literacy skill of the 21st Century. Right up there with reading and writing, the ability to search critically, to me, is the most important skill I can pass on to my kids.

    What do I mean by search critically? Well anyone can copy and paste a question into Google, read the top answer and think they know how to search. Searching critically is the practical application of the four C’s we love to talk about in education but don’t often delivery to our kids. Creativity, Collaboration, Critical Thinking and Communication. I think that’s why so many people suck at searching for solutions. It’s easy to search for the weather, a stock market quote or flight info. It’s something else entirely to search for a solution to a problem. And at the end of the day, I want my kids to be problem identifiers and solvers. I wonder if there will ever be an app for that.

  • I’ll be presenting at a few events between now and the end of the year. In looking at my schedule like this, it’s actually kind of crazy. If you’re attending any of these events and see me walking by with my face in my phone, be sure to stop me and say hi!

    CapCUE Tech Fest 2103 September 28th:

    “Doing More With Less In A Post Desktop World”

    Fall CUE October 25th-26th:

    “Doing More With Less In A Post Desktop World”

    CETPA November 19th-22nd:

    “Chromebook Management Best Practices” (repeats twice)

    “Deploying Google Apps, What Not To Do” Co-Presented with Mark Mahacek

    “Chromebooks, iPads and Netbooks, Oh My!”

    eLearning Strategies Symposium December 6th-7th:

    “Essential Tech For Blended & Online Learning” Co-Presented with Mike Magboo

  • CDROM
    http://mauxwebmaster.deviantart.com/art/CD-ROM-Action-262674992

    Is it common to do silent reading along with a CDROM in elementary classrooms? Apparently it is something they do in our district (where my daughter is in 3rd grade). I’m wondering how reading along to a CD helps kids read? How is it even considered reading?

    If they had done this when I was a kid, I know I’d just be sitting there listening to the CD and staring at the book wishing I had a G.I. Joe comic book in front of me. Because really, what’s the point?

    My daughter is reading at a 5/6th grade level (in 3rd grade!). She reads obsessively, to the point where we have to constantly tell her to put the book down at the dinner table. Silently reading along in a grade level book to a CD? Really?

    Who exactly is this learning exercise for, because I know it’s not her.

  • I was recently asked what my AppleID strategy is for teachers and iPads. It’s very simple and it stems from an issue we have, at least in California public schools known as “Gifting” public funds. When iPads first came out, the organization that advises schools on finance matters in California released a scary document that basically said, districts shouldn’t buy an App and then have that app be redeemed to an individual’s personal AppleID account. It would be akin to buying a license for Microsoft Office and giving the DVD and Activation Code to the teacher to take home and install on their home computer. In other words, BAD.

    http://blogs.adobe.com/digitalmarketing/digital-marketing/mobile/is-your-mobile-app-in-the-top-10/
    http://blogs.adobe.com/digitalmarketing/digital-marketing/mobile/is-your-mobile-app-in-the-top-10/

    Apple’s sort of solution to this was the Volume Purchase Program (VPP). Districts setup management accounts, buy vouchers (gift cards), use the gift cards to buy App codes and then redeem the app codes to an AppleID. The problem is, the code still can’t be redeemed to a personal ID because once it has been redeemed, there is no way to get the app back from that AppleID. iOS 7 may fix this, but because Apple’s consumer release schedule doesn’t line up to the start of school, it won’t come into play until January at the soonest. The problem will still remain one of App Management. With IT staffing in schools in CA bordering on institutionally negligent for adequately building and supporting a technology infused 21st Century Learning environment, asking IT to step in and manage hundreds of teacher apps is ridiculous. Not to mention it’s totally anti-discovery and innovation which I talk about in this post here.

    Now to my solution. When issuing iPads to teachers, part of the orientation training is the creation of a “district” AppleID using the teacher’s district email address as both the AppleID and email. This process can be painful as it requires many steps and sometimes towards the end, the process fails, especially when more than a few dozen folks try and activate AppleIDs in a short time period on the same network. The nice thing though is that once the AppleID is setup, teachers “own” their App experience. It’s their iTunes account.

    The process we go through involves creating a new AppleID during the iPad setup routine. This creates an iTunes account with a payment method of “None” which allows teachers to download and update free apps all on their own! For paid apps, they must have a VPP app code from the school or district. When redeeming the app code, I emphasize that they must be logged into their district AppleID before redeeming the code. Otherwise, if they’ve logged in with their personal account to download their own apps and forget to log back in to their district account before redeeming an App code, they’ve just been gifted public funds and that is BAD (but hey, we can all get a cell phone stipend, right?).

    The very last step in the iPad orientation training is adding the iPad to our Meraki MDM solution. I don’t actively manage settings on the iPads but it’s nice to know I can push web clips, clear pass codes and change wifi settings over the air if need be.

    This AppleID system is not perfect. Setting up the initial accounts can be a real challenge. For some users, they get all the way to the apple store questions step in creating an account and they aren’t given the “None” payment option.  They have to cancel out, go to the App store, “buy” a free app (we use Google Drive, since that is the 1st app I have everyone install), choose to create a new account and then they get the “None” option. I’ve spent literally an hour setting up one teacher’s AppleID. Not fun.

    Also, I can’t reset their passwords for their AppleID accounts. This has caused a few problems, since resetting AppleID passwords can be hit or miss if people don’t remember their security questions, didn’t provide the correct birthday or miss-typed their email on the iPad during initial account setup.

    Under this setup, I don’t cede total control. Since I can access the district email account (I can reset the email account password and request an AppleID password reset email) I can always re-gain control of the iTunes account. Because of this, I can change the email address and AppleID, essentially re-claiming those apps for assignment to another teacher. There is a potentially annoying minor issue with this capability as well, anyone care to guess what it might be? In real life, would I spend the time required to do this? Probably not.

    The bottom line is that apps are consumables like paper and ink (with the exception of certain SpecialEd apps that cost a lot). Districts need to start budgeting for Apps like they do paper and pencils. The alternative is a mess of management, bureaucracy and control that will only serve to impede learning in the classroom and make ubiquitous technology adoption in education fail yet again.

    As a side note: On my wish list with Apple is LDAP integration for AppleID accounts (or at least a CSV upload) and an SSO option for passwords. What I need to make things work really well is one account repository.  A singe username and password to rule them all for teachers. Because if there is one thing that I’ve learned in the last four months of handing out hundreds of teacher iPads, it’s that not everyone is comfortable managing multiple accounts (Windows, iTunes, SIS, Google Apps, HR Portal, Website CMS, etc…) across several platforms. Yes, it’s 2013 and that’s pretty much the norm but most classrooms still operate in the 19th century and change is hard.

    Got a better AppleID strategy? I’d love to hear it.

  • I just spent $6.99 for the FluencyFinder app for my iPad. It was an impulse buy, granted but after having read about it in a blog post, it looked like an app I should be familiar with. But then, I do admit to a compulsive app buying habit dating back to my first iPad when not even 5 minutes after finishing the setup I had paid $19.95 of my own cash and was crashing the wifi network downloading the Elements app (remember when that was like THE app for ipad?).

    Since then, I’ve avoided the VPP process like the plague, preferring to pay my own way through app exploration and experimentation (much to my wife’s displeasure at the monthly iTunes bills). Over the years I’ve built up quite a library of Apps on my personal iTunes account, 99.5% of which I never use. When I started using a Nexus 7, I once again went down the personal app route, buying apps associated with my personal gmail account.

    I chose this route in the beginning because there were very few alternatives at the time. Now as I’m handing out iPads to teachers en mass and making them create “district” iTunes accounts with their work email addresses so that they can redeem district purchased apps to a district account, I’m reminded of why I’ve stuck with just buying my own apps even in the face of VPP.

    It’s just easier. There is no app request form, no two week wait for approval, no logging in on my iPad to install personal apps and logging out and back in with my work account to install district apps. It’s easier, which means when I see an app I think might be useful or that looks interesting, I buy it, try it and then I know. And what’s more, an app that I find doesn’t work for me, may fit into someone else’s work flow beautifully.

    That’s why App discovery and evaluation to me is a perfect example of 21st Century Skills in action. The search for an app, the critical assessment of an app, the practical integration of an app into instruction and hopefully, the sharing out of that process through social media to pay it forward for the common good. To impede that process by trying to control it seems very 19th century to me. So I’ve been thinking what we should be doing is giving every educator the opportunity (and expectation) to explore, experiment, fail, succeed and share with Apps. The best way to do this is to eliminate the red tape and give everyone an App Budget with permission to play. I propose just one requirement; that they share their app discovery with their peers throughout the year.

    What do you think? Do you know of any districts that have taken this approach? I’d love to hear your thoughts.

  • Power went out at the District Office (DO) today at around 5:30pm. The outage affected a large area of our community. With only 25 minutes of backup battery time on our servers, we only had a few minutes to shutdown everything. At least we had that time. No, we don’t have automated shutdown scripts in place. We have a klugey UPS setup with several separate units powering each rack. As for automating the shutdown, we have two Dell Chassis, 36 Blade Servers, VMWare 4.1, Windows 2008, 2003 and Linux, NetApp, the Core Network, Cisco VoIP/Unity and Nimble to contend with.  Getting it all automated would require a serious Professional Services engagement. And really who has money for that these days?

    While pretty much everything hosted at the DO went down, email stayed up, being that it is hosted “in the cloud” and 3g/4g access worked as backup for those of us with smartphones. I’m seriously considering getting a dedicated 4G backup Internet connection and isolating some key network components/ports on a beefy UPS (like the IT offices), for just such events.

    After several hours of manually bringing systems back online, it looks like the act of gracefully shutting down the 4.1 VCenter Server and DB Server made a huge difference. Not nearly as many orphaned VMs as after a hard down. And the new 5.1 VMWare VCenter instance that I recently built fired up right away when the hosts came back online. I’m really loving that little VMWare appliance.

    We still have things to work on, like fixing the 6509 so the sups boot up automatically, making sure the redundant routers are actually configured for redundancy (they aren’t! but we’ll actually be removing them soon anyway) and the interfaces are not administratively down. I also want to add a DHCP, DNS and AD server outside the Dell Chassis/VMWare stack so we can get network services back up and running a bit faster. And it looks like we need to assign static IPs to the Meraki Access Points, if we want them to come up before the DHCP server.

    It would also be nice if our Generator wasn’t parked five blocks down the street in the M&O yard. It took an hour for it to get driven over to the DO and hooked up, by which time we were already down for 30 minutes. But once the generator was up and running we were able to get systems back online even before power was restored to the neighborhood.

    All in all, it could have been a worse day. I mean, it’s not like the server room overheated or anything.

  • Found this today while I was doing some folder clean up. To think I used to be responsible for all this big iron, with a duplicate setup for development and staging too. These were the first SQL Clusters, SANs, Load Balancers and PIX firewalls of my very own. Oh, the good old days…

    Qwest Network 10082002

  • Have I said this before? Hangouts make hanging out so easy and the ability to record conversations for posterity is awesome! Mike Vollmert and I had a great rambling discussion about the elephant in the room – the need the change Professional Development to meet the changing instructional paradigms in a 1:1 world. We also talked about OS X or Ubermix. Now the challenge is getting someone to watch.

     

  • chromebook
    Why Ubermix? http://blog.ubermix.org/2013/01/why-ubermix.html

    In a recent post titled, In A Perfect EdTech World, I said I would give every teacher an ubermixed ultrabook. Now people that know me know that I took Le Grand Union High School District teachers from Windows Desktops to MacBook Pros a few years ago and I advocated for MacBooks for every teacher at East Side Union High School District during my brief stint there.  At my current district we just handed out MacBooks to our Common Core Site Champions and I’m in the planning stages of replacing fixed virtual desktops with MacBooks for the rest. So what’s up with that?

    I said in a perfect world I’d give every teacher an ubermixed ultrabook. Unfortunately we don’t live in a perfect world and reality often gets in the way. I actually experimented with providing Ubermix netbooks to teachers at Le Grand a year before we went MacBooks. The results were mixed with most folks using ubermix to remote in to their windows desktops using RDP. Letting go of Microsoft Office and their windows H drive seemed to be the biggest hurdle at the time. The reality with an ubermixed ultrabook is that it’s different. Very different in fact than what most people use every day. It’s even more different than a chromebook, because at least a chromebook’s UI is basically a web browser which almost everyone is familiar with. So even though an ubermix ultrabook is in many ways the ultimate in performance and cost effectiveness, it’s a hard transition. The ubermix UI, while simple to use, isn’t Windows and it isn’t OS X either. Kids pick it up quickly, but change for adults is often much harder. Years of muscle memory takes effort to overcome. I think people are finding that out with Windows 8, but that is another story. In short, ubermix for teachers is a hard sell with a steep learning curve.

    Then what makes a MacBook and OS X my go to choice for teachers at the moment? Well, Apple makes the best hardware anywhere. Battery life is phenomenal and the other features like backlit keyboard, aluminum uni-body and mag-safe power adapter are wins in my book. There’s also the easy to use factor and the low exposure to malware and virus attacks (I said low, not none). I’m confident that I’ll get a solid four years out of the device. On the user side, I figure that giving a MacBook to a Mac user cuts down my support calls because Mac users tend to be pretty Mac savvy. Giving them a Windows 7 or 8 laptop turns them into a support call. With 42% of my teachers wanting a Mac, the support factor can’t be ignored. In addition, a MacBook can run windows. Either in a virtual box instance or under boot camp. A Mac will run multiple browsers with support for Java, Flash and even silverlight. And yes, it works with all those AppleTVs and iPads that are showing up in classrooms all over district’s everywhere not to mention iBooks Author and Configurator too (yep, teachers can manage their own iPad sets in their classrooms).

    The hurdles to MacBooks are generally two fold. One is cost and the other is the Windows IT department. My answer to both is simple. Cost wise, when I break down the total cost of ownership which factors in lifetime support costs of the device, a MacBook at $1200 can perform on par with a Windows Laptop at $700 over the life of the device. That’s before looking at the feature comparisons mentioned above. But how is that possible? Well, again it goes to malware, virus and user support. And it also dovetails into the second hurdle which is IT. Contrary to popular best practice, I have no interest or intention of managing (ie. controlling) MacBooks. I hand them out with local admin access, not joined to a domain and give users control of their own computing experience. Any problems, we re-image back to baseline. It’s really that simple. We show users how to run updates, install applications, add printers and connect to network shares and they can take it from there. It’s the consumerization of IT and the empowering of the users (no, I did not watch Tron too many times as a kid, well, ok maybe I did).

    But as easy to support and low attack profile as OS X is, ubermix is better. Nobody bothers with Linux. And with new Haswell based ultrabooks coming on line, I’m sure there will be some hardware that’s close enough to MacBook Pro performance to be good enough. Unfortunately, I think ubermix has to be a slow burn, not a rip and replace. It takes time to build momentum for that kind of radical change but once people experience the potential of ubermix to provide a universal no-cost, powerful computing experience for kids (and adults too), they finally get it.

    Today, I see the MacBook running OS X as a versatile, cost efficient, jack of all trades platform for teachers, especially for environments invested in iPads. However, the more I think about it, the more I think there is no one size fits all teacher computer. Some may never need anything more than a Chromebook to take attendance, answer email and enter grades. Some may want all the content creation features and tight integration with iPads that OS X offers and some may even want Windows (although keeping them running while being open is always the challenge).  Others may fall in love with ubermix right off the bat. The problem is, how do you determine which platform is right for which user when the user probably doesn’t even know the answer to that question themselves?

  • Sunday I got to hangout with Alice Keeler and talk all things google edtech. Well hangout the way edtech people do when we’re not at ISTE, CUE or an edCamp, virtually on Google Hangout. Here’s the episode. One of these days, I’ll post it to rebootedpodcast.com too.