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thinking out loud about technology, education and life

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K-12 Superintendent, reformed IT guy, educator, 1:1 evangelist, life long learner, father, husband, geek, ex self-propelled field artillery turret mechanic, GCT, CCTO, INFP

Tag: Tech Support

  • How Much Tech Support Is Enough

    https://twitter.com/pronovost/status/642125222662021120 I wish there was a simple answer to Robert’s questions, but unfortunately, estimating the proper level of IT staff in K-12 education is more dark arts than solid science. I will try to share my thinking on the matter, having experience with evaluating and building out IT support organizations in both private sector and California…

  • The GAFE vs. MS Question For K-8

    https://twitter.com/pronovost/status/642127976834797570 My thoughts on GAFE vs. MS for a small(ish) K-8 district… We are a 5600 student K-8 district. We are Microsoft (MS) Windows and MS Office for the Business and school office folks but we are GAFE district wide for email/calendaring and online Docs. We did not go the O365 route. If staff want…